Tenancy Support Manager

35 333 £
Date Placed 11 January


About ARU:

We are ranked in the world’s top 350 institutions in the 2022 Times Higher Education World University Rankings, and we are a global university transforming lives through innovative, inclusive and entrepreneurial education and research. Our research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world-leading. In 2021, we were awarded the Queen’s Anniversary Prize for our world-leading music therapy work.

About the Role:

Residential Services manage a portfolio of owned and leased student residential accommodation, as well as arms-length accommodation provision arrangements with a number of private accommodation providers. The service manages year round student residential stays, as well as visiting commercial residential bookings including summer schools. We typically house those that want our accommodation for an academic year and then support all students with sourcing ongoing private sector accommodation for subsequent years of study.

You will have a Degree and appropriate level of experience and evidence of continuing development relevant to the role or part qualified in a relevant professional qualification and be able to demonstrate relevant experience.

As a key part of the Residential Services Management team, the successful candidate will manage the provision of a range of housing support activities associated with the enhancement of the student residential accommodation experience, including house hunting and advice activities, event organisation, and the management of relationships with third party and private sector accommodation providers. This post will involve some out of hours and weekend work, including Open Days and arrivals and departures weekends, as well as participation in a cross campus on call response rota.

It is proposed that interviews will take place on 6th February 2023.

Informal enquiries can be made to the Paul Harris, Residential Services and Estates Business Systems Manager at paul.harris@aru.ac.uk

Find out more about working with us.

We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package.

Visit our benefits page for full details.

We are committed to safeguarding and promoting welfare of our staff and students and expect all staff to share this commitment.

We value diversity at ARU and welcome applications from all sections of the community.

Committed to being inclusive and open to discuss flexible working.

Guidance Notes:

For a list of key requirements, please click the apply button to download the Job Description and Person Specification. To apply for this role please demonstrate how your skills and experience match the criteria in the person specification.<br><br>Cambridge