21 224 £
Date Placed 11 January

About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Job Title: Administrator
Salary: £21,224 per annum, plus Serco benefits
Location: HMP Dovegate, Uttoxeter
Working hours: Permanent, Full-Time, 40 hours per week

HMP Dovegate is a category B male establishment prison based on the Staffordshire/Derbyshire border near Uttoxeter. The operational capacity is for 1100 prisoners and it takes a whole team of people to keep the facility safe, secure and in proper working order.

Key purpose of this role is to provide administrative support for all areas of key worker. You will act as the hub for communication between prisoner and keyworker and keyworker and family/friend. You will ensure a high level of security and confidentiality is maintained in relation to staff and prisoners, and that all information, both written and verbal, is treated confidentially. You will also demonstrate a positive attitude to change and show flexibility in the workplace.

You will be responsible for identifying keyworkers for all prisoners and manage the allocation process in accordance with the set criteria and communicate keyworker allocation daily to relevant parties. You will be required to engage in regular communication with keyworkers and be a single point of contact for a team of keyworkers. You will ensure a high level of security and confidentiality is maintained in relation to staff and prisoners, and that all information, both written and verbal, is treated confidentially.

Some other key accountabilities will include:

- To administer all systems within the department
- Produce reports as requested
- To maintain accurate records of all actions taken
- To provide the appropriate information for all your areas of responsibility for the month end reports
- Daily filing and archiving of records when required

What you need to do the job
You are required to have recognised qualification in Maths and English.

You should have excellent knowledge of Microsoft packages and good working knowledge of databases. You will demonstrate flexibility and the ability to work to deadlines and under pressure.

Why Serco?
Meaningful and vital work: As part of a highly collaborative team, you’ll be able to strongly influence hiring managers efforts that help us deliver vital services within the healthcare sector.

A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won’t be hard to find.

Great people: You’ll find yourself working with a variety of highly motivated, supportive and experienced colleagues, where no two days are the same.

What we offer

- Pension – 6%
- Childcare vouchers
- Bike4Work scheme
- Employee Assistance Programme
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- Serco Benefits package
- discounts include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships
- A safe and supportive culture
- A company passionate about diversity and inclusion

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